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Privacy Policy

1. Introduction

Codskora Web Private Limited (“Company”, “we”, “us”, or “our”) operates Digicard, a digital business card and online profile management platform.

This Privacy Policy explains how we collect, use, store, disclose, and protect information when you visit our website, register for an account, create a digital business card, use our services, or contact us.

We aim to handle personal information transparently and in accordance with applicable data protection and privacy laws.

2. Information We Collect

Depending on how you use Digicard, we may collect the following categories of information.

2.1 Account Information

  • Name and username.

  • Email address and phone number, where provided.

  • Login credentials in appropriately protected form.

  • Account preferences and profile settings.

  • Account and subscription status.

2.2 Digital Business Card Information

You may choose to provide and publish:

  • Personal and professional details.

  • Business name, designation, and contact information.

  • Photographs, logos, and other uploaded media.

  • Social media links and website addresses.

  • Testimonials and other profile content.

  • Customization preferences and public profile settings.

Information displayed on a public digital business card may be accessible to visitors and search engines. Do not publish information you do not want to make public.

2.3 Payment and Subscription Information

We may maintain records of subscription plans, transaction amounts, payment status, billing dates, invoices, and transaction references.

Payments may be processed by third-party payment providers. We do not intend to collect or store complete payment card details, security codes, or banking credentials on our own systems unless explicitly disclosed for a lawful and appropriately secured payment arrangement.

Payment providers may process information under their own privacy policies.

2.4 Technical and Usage Information

We may collect information such as:

  • IP address and browser type.

  • Device and operating system information.

  • Login activity and security events.

  • Pages visited and feature usage.

  • Public profile visits and available visitor analytics.

  • Error reports, performance information, and diagnostic logs.

  • Cookie and session information, where applicable.

2.5 Support Communications

When you contact us, we may process the information you provide in support requests, feedback, complaints, and other communications.

3. How We Use Information

We use information for legitimate and disclosed purposes, including:

  • Creating and managing user accounts.

  • Providing digital business card services.

  • Publishing profile information according to your settings.

  • Activating free trials and managing subscription entitlements.

  • Processing payments and maintaining transaction records.

  • Enforcing plan limits and feature access.

  • Providing visitor analytics and usage reports.

  • Maintaining platform security and preventing fraud.

  • Troubleshooting errors and improving performance.

  • Responding to enquiries and resolving disputes.

  • Meeting legal, accounting, tax, and regulatory obligations.

  • Communicating important service or policy changes.

We will not use personal information for unrelated purposes in a manner that is prohibited by applicable law.

4. Public Profiles and Visitor Analytics

Digicard allows users to create digital business cards that may be publicly accessible.

Information deliberately published on a public profile may be viewed, copied, or indexed by third parties. Removing information from Digicard does not necessarily remove copies held by other websites or search engines.

Where visitor analytics are available, we may process relevant technical and interaction data to provide reporting to account holders, secure the service, and understand platform usage.

Analytics may depend on available technical information, browser settings, and applicable consent requirements. We will not represent an analytics report as identifying an individual unless the underlying data and applicable legal basis support that conclusion.

5. Cookies and Similar Technologies

Digicard may use cookies or similar technologies for purposes such as:

  • Maintaining login sessions.

  • Supporting essential website functionality.

  • Protecting accounts and preventing abuse.

  • Remembering preferences.

  • Measuring performance and usage, where applicable.

You can manage cookies through your browser settings. Disabling certain cookies may affect login sessions or other website features.

Where legally required, we will seek appropriate consent before using non-essential cookies or similar technologies.

6. Sharing and Disclosure of Information

We may disclose relevant information to:

  • Hosting, infrastructure, and technical service providers.

  • Payment processors and billing service providers.

  • Domain, email, and communication service providers.

  • Security, fraud prevention, and technical support providers.

  • Professional advisers, auditors, and insurers where appropriate.

  • Government authorities or law enforcement when legally required.

  • Other parties where you have authorized the disclosure or applicable law permits it.

Service providers should receive only information reasonably necessary for their assigned purposes and be subject to appropriate contractual or legal safeguards.

We do not sell personal information to third parties as a business model.

7. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain accounts, meet legal and accounting requirements, resolve disputes, enforce agreements, and protect the platform.

Retention periods vary according to the type of information and the purpose for which it is processed.

When information is no longer required, we will take appropriate steps to delete, anonymize, or securely dispose of it, subject to applicable law, legitimate recordkeeping requirements, and technical limitations.

8. Data Security

We use reasonable technical and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, and disclosure.

No internet-based system can be guaranteed completely secure. You should use a strong password, protect your login credentials, and notify us if you suspect unauthorized access to your account.

9. Your Privacy Rights

Subject to applicable law, you may have rights to:

  • Request access to personal information concerning you.

  • Request correction or updating of inaccurate information.

  • Request deletion where legally available.

  • Withdraw consent where processing depends on consent.

  • Raise concerns about the processing of your personal information.

  • Request information about relevant processing or disclosures.

  • Exercise any additional rights provided by applicable law.

Certain records may need to be retained to meet legal obligations or resolve legitimate disputes.

To exercise an applicable right, contact us using the details in the Contact Information section.

10. Children's Privacy

Digicard is not intended to be used by children in violation of applicable law.

We do not knowingly seek to collect children's personal information in circumstances where doing so is unlawful. If you believe a child has provided information inappropriately, please contact us so that we can assess and address the matter.

11. Third-Party Websites

Digital business cards may contain links to external websites, social media platforms, payment services, or other third-party resources.

We do not control the privacy practices of those third parties. Review their privacy policies before providing them with personal information.

12. International Processing

Our service providers or technical infrastructure may process or store information in locations other than your own.

Where cross-border processing occurs, we will apply the safeguards and legal requirements applicable to that processing.

13. Changes to This Privacy Policy

We may update this Privacy Policy as our platform, processing activities, or legal requirements evolve.

We will update the effective date and provide notice of material changes where required.

14. Contact Information and Privacy Requests

For privacy questions, data requests, or complaints, contact:

Company: Codskora Web Private Limited
Platform: Digicard
Email: digicard@codskora.com
Registered Office: First Floor, 27A, Near Bajaj Showroom, South Ganesh Nagar, Delhi - 110092
Website: https://digicard.codskora.com

If applicable law requires a designated grievance officer or privacy contact, the relevant designation and contact details will be published here.

This Privacy Policy should be read together with our Terms & Conditions and Refund Policy.